Skip to content | Change text size

ArtDes IT Services

Faculty services:


For students:


For staff:


Contact ArtDes IT
 

Obtaining Monash accounts

Staff are required to complete the Request for Computer Access form (pdf 34kb) to obtain computer access at Monash. With this form you may apply for all of the below accounts and others which may be relevant to your work. You must complete this form and have it signed by your supervisor or Head of Department. Return the form to your Faculty's IT Service Desk or fax it to +61 3 9903 4021, who will use it to create an account name and enable access to the computers for which you have approval.

Computer Accounts and Passwords

As a Monash staff member you will be granted a computer account that will enable you to access IT facilities. This is called an Authcate account and consists of a username and a password.

Your Authcate account is your main Monash login. It provides access to restricted pages on the Monash website and other Monash resources which are protected by a password. For example:

  • Access to electronic services on the Monash (Novell) network
  • Library resources
  • Protected internet resources such as Monash web pages and newsgroups
  • Your Monash email
  • Your my.monash portal (personalised web page and gateway to Monash University)

You are allocated an initial password for your computer accounts. For the security of your accounts and stored information, this password MUST be changed within 12 hours and you should remember to change your passwords periodically (e.g.: every 2 months). To change your password, go to: http://www.its.monash.edu.au/staff/passwords.html.

Email and Internet Access

All Monash staff have access to their own email via the Monash Messaging System (MMS). The capabilities of this system include a web-based login where email can be accessed anytime and anywhere around the world (at: http://mail.monash.edu.au) provided you are connected to the Internet. In the office, you can access your email via Thunderbird for sending and receiving of messages and attachments. More information can be found at: http://www.its.monash.edu.au/messaging/faq/

As a staff member of the University you have privileges to access the Internet on-campus and may be eligible to have access off-campus via the Monash modems. Browsing websites beyond Monash managed websites will require you to authenticate with your Authcate username and password. This process is called Mandatory Proxy Authentication (MPA) and has been introduced for accurate account keeping and billing. See: http://www.its.monash.edu.au/staff/desktop/mpa/technical/tech-faq.html

Services for Academics

Academic staff can request the creation of an email list of students within a particular subject. These are not created automatically but must be requested in writing to the ITS Service Desk with "Production Facilities: Request for subject email list creation" as the Subject. You must include the subject code(s) and your staff number in the body of the message.

Some IT subjects may require students to use a UNIX or Linux environment. Academics who wish to make this available to students for their subject(s) must make a request. Please consult your Department IT Support person for details.

IT Training

Training in the use of IT facilities and programs is available from many different service providers at Monash University. Courses and training material are available for Microsoft Office applications, specialist technical training (e.g.: Dreamweaver) and on-line tutorial and help guides. Refer to: http://www.its.monash.edu.au/training/ to have a look at available courses.

IT Assistance

Assistance for computer related problems should be directed at your local the Faculty IT Service Desk, should a request need to be made of central IT’S THE staff of the Service desk will do this on your behalf.